Terms and Conditions

 

Positive identification can be requested with check-in.

·       Passport

·       South African ID Document/Card

·       Drivers License

Covid-19 Safety Update:·       Guests temperatures will be checked upon arrival, along with a mandatory travel form that must be completed


Cancellations Policy:

0 – 14 days prior to arrival, 100% cancellation fee applies. (Refer to NCPA No.68 – 2008 – Sec 17).

14 – 28 days prior to arrival, 50 % cancellation fee applies.

> 28 days prior to arrival, 0% cancellation fee applies.

* A minimum 50% deposit is required to secure the bookings made > 7 days of arrival date.Proof of payment to be send within 12 hours of booking.
* Final payment 3 days before arrival date.
* Bookings made in < 7 days before arrival must be paid in full.
* A minimum 2 night stay is required over weekends.
* A minimum 3 night or longer stay is required over long weekends / public holidays.
* The booking will be cancelled if not paid within 12 hours

* Only 1 change to reservation date will be allowed (postponements not more than 4 months from original date)

* No changes to reservation PAX (head count)will be allowed on the reservation   within 14days of reservation date (expected check-in)
* No cheques accepted.
* No refunds on premature departures.
* Rates are subject to change without prior notice

* Extra guests MUST be declared/arranged as/and a surcharge applies

* Regrettably we do not allow groups, group parties or loud music on the premises

* A refundable key and breakage deposit required for your stay R500

 

During periods of high peak a 100% cancellation and any deposit paid would be non-refundable in the event of cancellation.

In the event of a no-show, or should you not arrive on the stated arrival date, a full cancellation fee will be charged and the accommodation will be released unless arranged with management.

Refund Policy:

  • No Refunds on premature departures!
  • No Refunds on bookings made by 3rd parties or/on behalf of guests by P.A, travel agencies, tour operators etc.


Children’s Policy:

Children’s rates are included in the unit rate.

30% of the p.p. rate applies to children between 10months to 3 years with own bedding

50 % of the p.p. rate applies to children between ages 3-12 when exceeding the room capacity for additional bedding.
100 % p.p. rate applies to children 13 years and older when exceeding the room capacity for additional bedding.

STRICTLY! No children allowed near pools, dwellings or on the premises without parental supervision!

 

 

 

 

 

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Pets:
All fury friend are welcome at Votadini

Between cottage areas, have your pet on leash and do take care of other pets and guests.

Please remember to pack the dog bowls and suitable linen to cover ours if they share your bed space

The Cottages with all the amenities provided inside will remain the guest’s responsibility throughout their stay

Please remember to keep your animal’s rabies jabs up to date and ensure that they are medicated for ticks and fleas before coming to Votadini

*Pet should never be left unattended at the cottages!

They can get distressed with their new environment and might disturb other guests

The units are all fenced off!

We have dedicated open spaces where socialized dog(s) can run unleashed.

 

 

  • REX
  • ROVER